264 - Datawind Innovations - Aakash Tablet - Cheaters - Consumer Complaints

Datawind Innovations - Aakash Tablet - Cheaters

3 Reviews

Add a Comment   Shahid Syed on Apr 4, 2014

ar sir i purchased datawind tablet in january 2014 after one week of purchasing my tablet display gone dead automatically. i called customer care and booked complain, they have given me the address of service center named as Muskan enterprises, Indore. i have given my tablet to muskan enterprises on 17/01/2014. Muskan enterprises promised me to deliver my tablet maximum after one month. today more than two months completed, when i am calling to muskan enterprises they always says me that "whenever your tablet come we will let you know". But still i didn't receive any response from there side. I hope you will help me in this case or else please tell me how to get refund my money. [Updated by Shahid Syed Apr 03, 2014] I am Shahid Syed, resident of Burhanpur In January 2014 i have purchased a Datawind tablet But after 10 days of purchasing date i found a problem related to Display The display of Tablet Mobile is Totally dead For solving this problem i gave my Tablet to Muskan Enterprises situated 208 Sunrise Tower 579 MG Road Indore who are the authorised service centre of datawind tablets they told me that we will give you this tablet within a month after repairing because it is under warranty Today Three months completed when i asked the representative of their company she told me that still it will take time because we dont have display for your tablet From that Day to till today i havent received my Tablet phone They kept telling me we we are not finding the display of your tablet and we r trying for this For this i have made a N number of phone calls to their representative She is the person whos handling all these things whenever me and my father called them every time she said give me 4 to 5 days Display is coming from our Head Office Instead of solving the problem quickly they have completed 3 months and the problem is still their and they are saying the same thing again n again to me. My only question to them is that - Am i done any mistake by purchasing the product of Datawind Tablet instead of other company's product. When they are not in a position to provide proper and quick services to the customers, then why the hell company is selling her product in market? i have already wasted my time for this and i am not in a position that i can argue anymore with them. Thats why i am taking the help of you and i have a faith on our law, that portal will definitely provide me compensation against mental harassment and the time which i have wasted already. I am hoping that this portal will set a benchmark for every other company's, by punishing them and giving justice to me. So that in future the customers like me will not be cheated like this, what they r doing with me right now. Thanking you Shahid Syed 9009471414 9967306699 shahid.bem@gmail.com